Why University Express Mail Service Matters to You
Universities are faced with a variety of unique challenges when it comes to the logistics related to shipping for both faculty and students. Here are a few solutions that our University Express Mail Service offers that may be relevant to your university.
Payment of Shipping Costs
Challenge: When creating shipping labels the university has to go through either a fund collection process or pay for the label themselves, which can be costly.
Solution: UEMS allows the student to access eShipGlobal’s discounted expedited shipping rates and process payment for the label before the request is sent to the university. However through UEMS universities are provided the option to pay the shipping cost on behalf of students if preferred.
Challenge: Universities are getting document packs sent back to them due to being undeliverable as a result of mis-labeled airway bills, residents not available to receive them, or documents that are held in a customs office.
Solution: Universities only receive a request from a student through UEMS after proper information is filled out thereby mitigating undeliverability as a result of incorrect information.
Additionally students are alerted through SMS if a package has been attempted to be delivered or if it is held up in customs.
Universities Burdened with Refunds
Challenge: If documents are lost, damaged or returned, the university either eats cost, goes through an arduous refund process with carriers, and may have to also deal with refunding students.
Solution: UEMS is equipped with a refund process in the case that a package is lost, damaged, or undelivered. This is supported by an amazing customer service team who aid universities and students in every aspect of the shipment.
Inundation with Student Shipping Requests
Challenge: Universities in many cases must respond to a plethora of requests via email and/or phone regarding shipment status, processes, and special requests.
Solution: UEMS relieves the universities of this burden by serving as the main point of contact for students and staff that are need of assistance with their shipping needs. This saves universities time and money and provides students with a dedicated resource that they can rely on.
High Costs for International Shipments
Challenge: There are significant costs when shipping internationally for the universities and students.
Solutions: UEMS provides a 25% – 30% discount for all shipments domestic or international.
Reduction of Expenditures
Challenge: Keeping track of the total expenditures related to shipping for all departments within a university can be difficult. Not being able to see a holistic overview of expenses that occur is limiting and diminishes the opportunity to be strategic.
Solution: UEMS provides an overall view of all shipments across all departments within the university thereby allowing a deeper insight allowing for strategic approach to mitigation of costs.